Putting your business or showroom forward for an award is always a brave thing to do. It pits your skills against your fellow retailers and lets a judging panel decide who has hit the mark more than another.

Because of this, we take the entry and judging process really seriously and we believe it’s unique to this industry and is designed to make sure that those who win have truly earned their trophy.

WHO CAN ENTER?

The Retailer of the Year and Showroom of the Year categories are open to any showroom-based retailers of kitchen and/or bathrooms based in the UK and Ireland.

HOW DO YOU ENTER?

Retailers submit their entries via a really simple online process that allows you to save, add, edit and change your entry up to the point you decide to send it to us.
One form enters you for both the Retailer of the Year and Showroom of the Year categories. It is clear on the form which questions match up with which category.

HOW IS IT JUDGED?

The judging begins with a simple scoring system. The retail judging panel go through all the submitted entries and score them against these two sets of criteria:
Retailer of the Year Judging Criteria:
  • Demonstrable business success
  • Staff policies and training
  • Marketing to target audience
  • Unique ideas and initiative
  • Showroom effectiveness for target audience
  • Product and supplier choice target audience
Showroom of the Year Judging Criteria:
  • Layout
  • Effective use of available space
  • Customer journey
  • Displays and product choice
  • Unique ideas and initiative
  • Effectiveness as a sales tool
  • Customer presentation area
  • Housekeeping
At the end of the scoring stage – which the judges do independently of each other – we add them all up and the four with the highest scores in each category become our shortlist. It’s worth pointing out that, in the case of previous winners or finalists, judges are specifically guided to only judge on what the business or showroom has achieved in the 12 months since the last awards.
Next comes the stage that’s unique to the kbbreview Retail & Design Awards. It’s incredibly difficult to choose a winner based entirely on a written submission and we’ve always felt that to truly understand a business or showroom, you have to go and see it.
So we send the judges out across the UK and Ireland to visit each of the finalists to meet them, get to know them and quiz them on all aspects of the criteria.
Only when all the visits are complete do the judges decide who wins.

What judges do NOT include in their deliberations:

Retailer of the Year
  • Size of business – They judge the business on its merits not its size.
  • Size of turnover – They are not looking for who is making the most money. Business success is relative to circumstance.
  • Market position – Premium, mid-market or entry-level retailers have as much chance as each other. The key is the definition of target audience.
  • Writing ability and photography quality
Showroom of the Year
  • Showroom size – No more weight is given to big showrooms than small
  • Overall business success – It is purely about the showroom design
  • Market position – Premium, mid-market or entry level retailers have as much chance as each other. The key is the definition of target audience.
  • Writing ability and photography quality

Putting your business or showroom forward for an award is always a brave thing to do. It pits your skills against your fellow retailers and lets a judging panel decide who has hit the mark more than another.

Because of this, we take the entry and judging process really seriously and we believe it’s unique to this industry and is designed to make sure that those who win have truly earned their trophy.

WHO CAN ENTER?

The Retailer of the Year and Showroom of the Year categories are open to any showroom-based retailers of kitchen and/or bathrooms based in the UK and Ireland.

HOW DO YOU ENTER?

Retailers submit their entries via a really simple online process that allows you to save, add, edit and change your entry up to the point you decide to send it to us.
One form enters you for both the Retailer of the Year and Showroom of the Year categories. It is clear on the form which questions match up with which category.

HOW IS IT JUDGED?

The judging begins with a simple scoring system. The retail judging panel go through all the submitted entries and score them against these two sets of criteria:
Retailer of the Year Judging Criteria:
  • Demonstrable business success
  • Staff policies and training
  • Marketing to target audience
  • Unique ideas and initiative
  • Showroom effectiveness for target audience
  • Product and supplier choice target audience
Showroom of the Year Judging Criteria:
  • Layout
  • Effective use of available space
  • Customer journey
  • Displays and product choice
  • Unique ideas and initiative
  • Effectiveness as a sales tool
  • Customer presentation area
  • Housekeeping
At the end of the scoring stage – which the judges do independently of each other – we add them all up and the four with the highest scores in each category become our shortlist. It’s worth pointing out that, in the case of previous winners or finalists, judges are specifically guided to only judge on what the business or showroom has achieved in the 12 months since the last awards.
Next comes the stage that’s unique to the kbbreview Retail & Design Awards. It’s incredibly difficult to choose a winner based entirely on a written submission and we’ve always felt that to truly understand a business or showroom, you have to go and see it.
So we send the judges out across the UK and Ireland to visit each of the finalists to meet them, get to know them and quiz them on all aspects of the criteria.
Only when all the visits are complete do the judges decide who wins.

What judges do NOT include in their deliberations:

Retailer of the Year
  • Size of business – They judge the business on its merits not its size.
  • Size of turnover – They are not looking for who is making the most money. Business success is relative to circumstance.
  • Market position – Premium, mid-market or entry-level retailers have as much chance as each other. The key is the definition of target audience.
  • Writing ability and photography quality
Showroom of the Year
  • Showroom size – No more weight is given to big showrooms than small
  • Overall business success – It is purely about the showroom design
  • Market position – Premium, mid-market or entry level retailers have as much chance as each other. The key is the definition of target audience.
  • Writing ability and photography quality

Putting your business or showroom forward for an award is always a brave thing to do. It pits your skills against your fellow retailers and lets a judging panel decide who has hit the mark more than another.

Because of this, we take the entry and judging process really seriously and we believe it’s unique to this industry and is designed to make sure that those who win have truly earned their trophy.

WHO CAN ENTER?

The Retailer of the Year and Showroom of the Year categories are open to any showroom-based retailers of kitchen and/or bathrooms based in the UK and Ireland.

HOW DO YOU ENTER?

Retailers submit their entries via a really simple online process that allows you to save, add, edit and change your entry up to the point you decide to send it to us.
One form enters you for both the Retailer of the Year and Showroom of the Year categories. It is clear on the form which questions match up with which category.

HOW IS IT JUDGED?

The judging begins with a simple scoring system. The retail judging panel go through all the submitted entries and score them against these two sets of criteria:
Retailer of the Year Judging Criteria:
  • Demonstrable business success
  • Staff policies and training
  • Marketing to target audience
  • Unique ideas and initiative
  • Showroom effectiveness for target audience
  • Product and supplier choice target audience
Showroom of the Year Judging Criteria:
  • Layout
  • Effective use of available space
  • Customer journey
  • Displays and product choice
  • Unique ideas and initiative
  • Effectiveness as a sales tool
  • Customer presentation area
  • Housekeeping
At the end of the scoring stage – which the judges do independently of each other – we add them all up and the four with the highest scores in each category become our shortlist. It’s worth pointing out that, in the case of previous winners or finalists, judges are specifically guided to only judge on what the business or showroom has achieved in the 12 months since the last awards.
Next comes the stage that’s unique to the kbbreview Retail & Design Awards. It’s incredibly difficult to choose a winner based entirely on a written submission and we’ve always felt that to truly understand a business or showroom, you have to go and see it.
So we send the judges out across the UK and Ireland to visit each of the finalists to meet them, get to know them and quiz them on all aspects of the criteria.
Only when all the visits are complete do the judges decide who wins.

What judges do NOT include in their deliberations:

Retailer of the Year
  • Size of business – They judge the business on its merits not its size.
  • Size of turnover – They are not looking for who is making the most money. Business success is relative to circumstance.
  • Market position – Premium, mid-market or entry-level retailers have as much chance as each other. The key is the definition of target audience.
  • Writing ability and photography quality
Showroom of the Year
  • Showroom size – No more weight is given to big showrooms than small
  • Overall business success – It is purely about the showroom design
  • Market position – Premium, mid-market or entry level retailers have as much chance as each other. The key is the definition of target audience.
  • Writing ability and photography quality

Putting your business or showroom forward for an award is always a brave thing to do. It pits your skills against your fellow retailers and lets a judging panel decide who has hit the mark more than another.

Because of this, we take the entry and judging process really seriously and we believe it’s unique to this industry and is designed to make sure that those who win have truly earned their trophy.

WHO CAN ENTER?

The Retailer of the Year and Showroom of the Year categories are open to any showroom-based retailers of kitchen and/or bathrooms based in the UK and Ireland.

HOW DO YOU ENTER?

Retailers submit their entries via a really simple online process that allows you to save, add, edit and change your entry up to the point you decide to send it to us.
One form enters you for both the Retailer of the Year and Showroom of the Year categories. It is clear on the form which questions match up with which category.

HOW IS IT JUDGED?

The judging begins with a simple scoring system. The retail judging panel go through all the submitted entries and score them against these two sets of criteria:
Retailer of the Year Judging Criteria:
  • Demonstrable business success
  • Staff policies and training
  • Marketing to target audience
  • Unique ideas and initiative
  • Showroom effectiveness for target audience
  • Product and supplier choice target audience
Showroom of the Year Judging Criteria:
  • Layout
  • Effective use of available space
  • Customer journey
  • Displays and product choice
  • Unique ideas and initiative
  • Effectiveness as a sales tool
  • Customer presentation area
  • Housekeeping
At the end of the scoring stage – which the judges do independently of each other – we add them all up and the four with the highest scores in each category become our shortlist. It’s worth pointing out that, in the case of previous winners or finalists, judges are specifically guided to only judge on what the business or showroom has achieved in the 12 months since the last awards.
Next comes the stage that’s unique to the kbbreview Retail & Design Awards. It’s incredibly difficult to choose a winner based entirely on a written submission and we’ve always felt that to truly understand a business or showroom, you have to go and see it.
So we send the judges out across the UK and Ireland to visit each of the finalists to meet them, get to know them and quiz them on all aspects of the criteria.
Only when all the visits are complete do the judges decide who wins.

What judges do NOT include in their deliberations:

Retailer of the Year
  • Size of business – They judge the business on its merits not its size.
  • Size of turnover – They are not looking for who is making the most money. Business success is relative to circumstance.
  • Market position – Premium, mid-market or entry-level retailers have as much chance as each other. The key is the definition of target audience.
  • Writing ability and photography quality
Showroom of the Year
  • Showroom size – No more weight is given to big showrooms than small
  • Overall business success – It is purely about the showroom design
  • Market position – Premium, mid-market or entry level retailers have as much chance as each other. The key is the definition of target audience.
  • Writing ability and photography quality

This is a new category aimed at celebrating the entrepreneurs launching new kitchen and/or bathroom retail businesses. 

It is a brave step to start something from scratch but the industry always needs new blood, new ideas and new approaches if it is to continually evolve. We want to highlight those people and reward their thinking.
This is a great opportunity for the awards to actively support the leading retailers of tomorrow and encourage those moving the industry forward.

WHO CAN ENTER?

For the purposes of the kbbreview Retail & Design Awards 2020, you are eligible to enter this category if you have opened a new kitchen and/or bathroom retail showroom business that sells direct to consumers in the 12 months between November 14th 2018 and November 14th 2019.
This could be a totally new business or a new enterprise for an existing business – e.g. a new showroom in a different town, or new showroom with different concept or target audience.
Your existing business must only operate up to three retail showrooms. In other words, if you are a significant multiple retail business you cannot enter this category.

HOW DO YOU ENTER?

Retailers submit their entries via a really simple online process that allows you to save, add, edit and change your entry up to the point you decide to send it to us.

HOW IS IT JUDGED?

The judging begins with a simple scoring system. The retail judging panel go through all the submitted entries and score them against these criteria. Each carries an equal weight towards the final score.
  • Concept and execution
  • Marketing to target audience (includes digital)
  • Product and supplier choice for target audience
  • Future plans
  • Unique ideas and initiative
  • Potential for longevity
At the end of the scoring stage – which the judges do independently of each other – we add them all up and the four with the highest scores in each category become our shortlist.
Next comes the stage that’s unique to the kbbreview Retail & Design Awards. It’s incredibly difficult to choose a winner based entirely on a written submission and we’ve always felt that to truly understand a business or showroom, you have to go and see it.
So we send the judges out across the UK and Ireland to visit each of the finalists to meet them, get to know them and quiz them on all aspects of the criteria.
Only when all the visits are complete do the judges decide who wins.

What judges do NOT include in their deliberations:

  • Size of business – They judge the business on its merits not its size.
  • Size of turnover – They are not looking for who is making the most money. Business success is relative to circumstance.
  • Market position – Premium, mid-market or entry-level retailers have as much chance as each other. The key is the definition of target audience.
  • Writing ability and photography quality

This is a new category aimed at celebrating the entrepreneurs launching new kitchen and/or bathroom retail businesses. 

It is a brave step to start something from scratch but the industry always needs new blood, new ideas and new approaches if it is to continually evolve. We want to highlight those people and reward their thinking.
This is a great opportunity for the awards to actively support the leading retailers of tomorrow and encourage those moving the industry forward.

WHO CAN ENTER?

For the purposes of the kbbreview Retail & Design Awards 2020, you are eligible to enter this category if you have opened a new kitchen and/or bathroom retail showroom business that sells direct to consumers in the 12 months between November 14th 2018 and November 14th 2019.
This could be a totally new business or a new enterprise for an existing business – e.g. a new showroom in a different town, or new showroom with different concept or target audience.
Your existing business must only operate up to three retail showrooms. In other words, if you are a significant multiple retail business you cannot enter this category.

HOW DO YOU ENTER?

Retailers submit their entries via a really simple online process that allows you to save, add, edit and change your entry up to the point you decide to send it to us.

HOW IS IT JUDGED?

The judging begins with a simple scoring system. The retail judging panel go through all the submitted entries and score them against these criteria. Each carries an equal weight towards the final score.
  • Concept and execution
  • Marketing to target audience (includes digital)
  • Product and supplier choice for target audience
  • Future plans
  • Unique ideas and initiative
  • Potential for longevity
At the end of the scoring stage – which the judges do independently of each other – we add them all up and the four with the highest scores in each category become our shortlist.
Next comes the stage that’s unique to the kbbreview Retail & Design Awards. It’s incredibly difficult to choose a winner based entirely on a written submission and we’ve always felt that to truly understand a business or showroom, you have to go and see it.
So we send the judges out across the UK and Ireland to visit each of the finalists to meet them, get to know them and quiz them on all aspects of the criteria.
Only when all the visits are complete do the judges decide who wins.

What judges do NOT include in their deliberations:

  • Size of business – They judge the business on its merits not its size.
  • Size of turnover – They are not looking for who is making the most money. Business success is relative to circumstance.
  • Market position – Premium, mid-market or entry-level retailers have as much chance as each other. The key is the definition of target audience.
  • Writing ability and photography quality

The Customer Service categories are unique in the kbbreview Retail & Design Awards as they are not judged by a panel, rather the finalists and winners are chosen by our team of mystery shoppers that visit retailers across the UK for our famous monthly Shopping Around feature.

They choose their four favourite kitchen retailers and four top bathroom retailers from all the showrooms they’ve visited in the year.
The Customer Service of the Year categories are a vital part of the event and help us shine a spotlight on two of the most vital elements that make independent retailers a success – personal service and extensive knowledge.
The unique way they are judged means that we do NOT require entries for these categories.

The Customer Service categories are unique in the kbbreview Retail & Design Awards as they are not judged by a panel, rather the finalists and winners are chosen by our team of mystery shoppers that visit retailers across the UK for our famous monthly Shopping Around feature.

They choose their four favourite kitchen retailers and four top bathroom retailers from all the showrooms they’ve visited in the year.
The Customer Service of the Year categories are a vital part of the event and help us shine a spotlight on two of the most vital elements that make independent retailers a success – personal service and extensive knowledge.
The unique way they are judged means that we do NOT require entries for these categories.

The very best independent kitchen and bathroom retailers play a massive part in their local community – from charity fundraising to supporting initiatives to improve local infrastructure. They play an active role in improving the local environment and local causes.

This is such an important part of what makes a local retailer successful that we are looking to shine a spotlight on these community champions on the biggest stage – the kbbreview Retail & Design Awards 2020.
But that’s not all, to mark the fact that we are rewarding community initiatives, we will make a significant donation to the chosen charities of the finalists. The winner will get £1,000 and the three remaining finalists will get £500.

WHO CAN ENTER?

Any retailers of kitchens or bathrooms in the UK and Ireland. Retailers with less than five stores can enter by detailing activities across the company.
Retailers with more than five stores must pick one store, or one specific region of five or less stores, in order to qualify.
In other words, if you are a multiple retailer you can’t enter the entire group as one entry.

HOW ARE THE WINNERS CHOSEN?

The judges score each retailer against the following criteria. Each carries an equal weight towards the final score.
  • Originality and creativity
  • Spreading the word
  • Understanding local needs and making a positive contribution
  • Personal connection
  • Involving the team
  • Drumming up industry support
All activities detailed – e.g. events, fundraising initiatives – must have taken place between November 14th 2018 and November 14th 2019.
It is good to detail a long running association with a charity, good cause or local debate but focus should be put on what you have achieved in that 12 month period.

What judges do NOT include in their deliberations:

  • Size of business – They judge the business on its merits not its size.
  • Size of turnover – They are not looking for who is making the most money. Business success is relative to circumstance.
  • Market position – Premium, mid-market or entry-level retailers have as much chance as each other. The key is the definition of target audience.
  • Writing ability and photography quality