Putting your business or showroom forward for an award is always a brave thing to do. It pits your skills against your fellow retailers and lets a judging panel decide who has hit the mark more than another.

Because of this, we take the entry and judging process really seriously and we believe it’s unique to this industry and is designed to make sure that those who win have truly earned their trophy.

WHO CAN ENTER?

The Retailer of the Year and Showroom of the Year categories are open to any showroom-based retailers of kitchen and/or bathrooms based in the UK and Ireland.

HOW DO YOU ENTER?

Retailers submit their entries via a really simple online process that allows you to save, add, edit and change your entry up to the point you decide to send it to us.
One form enters you for both the Retailer of the Year and Showroom of the Year categories. It is clear on the form which questions match up with which category.

HOW IS IT JUDGED?

The judging begins with a simple scoring system. The retail judging panel go through all the submitted entries and score them against these two sets of criteria:
Retailer of the Year Judging Criteria:
  • Demonstrable business success
  • Staff policies and training
  • Marketing to target audience
  • Unique ideas and initiative
  • Showroom effectiveness for target audience
  • Product and supplier choice target audience
Showroom of the Year Judging Criteria:
  • Layout
  • Effective use of available space
  • Customer journey
  • Displays and product choice
  • Unique ideas and initiative
  • Effectiveness as a sales tool
  • Customer presentation area
  • Housekeeping
At the end of the scoring stage – which the judges do independently of each other – we add them all up and the four with the highest scores in each category become our shortlist. It’s worth pointing out that, in the case of previous winners or finalists, judges are specifically guided to only judge on what the business or showroom has achieved in the 12 months since the last awards.
Next comes the stage that’s unique to the kbbreview Retail & Design Awards. It’s incredibly difficult to choose a winner based entirely on a written submission and we’ve always felt that to truly understand a business or showroom, you have to go and see it.
So we send the judges out across the UK and Ireland to visit each of the finalists to meet them, get to know them and quiz them on all aspects of the criteria.
Only when all the visits are complete do the judges decide who wins.

What judges do NOT include in their deliberations:

Retailer of the Year
  • Size of business – They judge the business on its merits not its size.
  • Size of turnover – They are not looking for who is making the most money. Business success is relative to circumstance.
  • Market position – Premium, mid-market or entry-level retailers have as much chance as each other. The key is the definition of target audience.
  • Writing ability and photography quality
Showroom of the Year
  • Showroom size – No more weight is given to big showrooms than small
  • Overall business success – It is purely about the showroom design
  • Market position – Premium, mid-market or entry level retailers have as much chance as each other. The key is the definition of target audience.
  • Writing ability and photography quality

Putting your business or showroom forward for an award is always a brave thing to do. It pits your skills against your fellow retailers and lets a judging panel decide who has hit the mark more than another.

Because of this, we take the entry and judging process really seriously and we believe it’s unique to this industry and is designed to make sure that those who win have truly earned their trophy.

WHO CAN ENTER?

The Retailer of the Year and Showroom of the Year categories are open to any showroom-based retailers of kitchen and/or bathrooms based in the UK and Ireland.

HOW DO YOU ENTER?

Retailers submit their entries via a really simple online process that allows you to save, add, edit and change your entry up to the point you decide to send it to us.
One form enters you for both the Retailer of the Year and Showroom of the Year categories. It is clear on the form which questions match up with which category.

HOW IS IT JUDGED?

The judging begins with a simple scoring system. The retail judging panel go through all the submitted entries and score them against these two sets of criteria:
Retailer of the Year Judging Criteria:
  • Demonstrable business success
  • Staff policies and training
  • Marketing to target audience
  • Unique ideas and initiative
  • Showroom effectiveness for target audience
  • Product and supplier choice target audience
Showroom of the Year Judging Criteria:
  • Layout
  • Effective use of available space
  • Customer journey
  • Displays and product choice
  • Unique ideas and initiative
  • Effectiveness as a sales tool
  • Customer presentation area
  • Housekeeping
At the end of the scoring stage – which the judges do independently of each other – we add them all up and the four with the highest scores in each category become our shortlist. It’s worth pointing out that, in the case of previous winners or finalists, judges are specifically guided to only judge on what the business or showroom has achieved in the 12 months since the last awards.
Next comes the stage that’s unique to the kbbreview Retail & Design Awards. It’s incredibly difficult to choose a winner based entirely on a written submission and we’ve always felt that to truly understand a business or showroom, you have to go and see it.
So we send the judges out across the UK and Ireland to visit each of the finalists to meet them, get to know them and quiz them on all aspects of the criteria.
Only when all the visits are complete do the judges decide who wins.

What judges do NOT include in their deliberations:

Retailer of the Year
  • Size of business – They judge the business on its merits not its size.
  • Size of turnover – They are not looking for who is making the most money. Business success is relative to circumstance.
  • Market position – Premium, mid-market or entry-level retailers have as much chance as each other. The key is the definition of target audience.
  • Writing ability and photography quality
Showroom of the Year
  • Showroom size – No more weight is given to big showrooms than small
  • Overall business success – It is purely about the showroom design
  • Market position – Premium, mid-market or entry level retailers have as much chance as each other. The key is the definition of target audience.
  • Writing ability and photography quality

This is a new category aimed at celebrating the entrepreneurs launching new kitchen and/or bathroom retail businesses. 

It is a brave step to start something from scratch but the industry always needs new blood, new ideas and new approaches if it is to continually evolve. We want to highlight those people and reward their thinking.
This is a great opportunity for the awards to actively support the leading retailers of tomorrow and encourage those moving the industry forward.

WHO CAN ENTER?

For the purposes of the kbbreview Retail & Design Awards 2020, you are eligible to enter this category if you have opened a new kitchen and/or bathroom retail showroom business that sells direct to consumers in the 12 months between November 14th 2018 and November 14th 2019.
This could be a totally new business or a new enterprise for an existing business – e.g. a new showroom in a different town, or new showroom with different concept or target audience.
Your existing business must only operate up to three retail showrooms. In other words, if you are a significant multiple retail business you cannot enter this category.

HOW DO YOU ENTER?

Retailers submit their entries via a really simple online process that allows you to save, add, edit and change your entry up to the point you decide to send it to us.

HOW IS IT JUDGED?

The judging begins with a simple scoring system. The retail judging panel go through all the submitted entries and score them against these criteria. Each carries an equal weight towards the final score.
  • Concept and execution
  • Marketing to target audience (includes digital)
  • Product and supplier choice for target audience
  • Future plans
  • Unique ideas and initiative
  • Potential for longevity
At the end of the scoring stage – which the judges do independently of each other – we add them all up and the four with the highest scores in each category become our shortlist.
Next comes the stage that’s unique to the kbbreview Retail & Design Awards. It’s incredibly difficult to choose a winner based entirely on a written submission and we’ve always felt that to truly understand a business or showroom, you have to go and see it.
So we send the judges out across the UK and Ireland to visit each of the finalists to meet them, get to know them and quiz them on all aspects of the criteria.
Only when all the visits are complete do the judges decide who wins.

What judges do NOT include in their deliberations:

  • Size of business – They judge the business on its merits not its size.
  • Size of turnover – They are not looking for who is making the most money. Business success is relative to circumstance.
  • Market position – Premium, mid-market or entry-level retailers have as much chance as each other. The key is the definition of target audience.
  • Writing ability and photography quality

The Customer Service categories are unique in the kbbreview Retail & Design Awards as they are not judged by a panel, rather the finalists and winners are chosen by our team of mystery shoppers that visit retailers across the UK for our famous monthly Shopping Around feature.

They choose their four favourite kitchen retailers and four top bathroom retailers from all the showrooms they’ve visited in the year.
The Customer Service of the Year categories are a vital part of the event and help us shine a spotlight on two of the most vital elements that make independent retailers a success – personal service and extensive knowledge.
The unique way they are judged means that we do NOT require entries for these categories.

Putting your projects forward for an award is always a brave thing to do. It pits your skills against your fellow designers and lets a judging panel decide who has hit the mark more than another.

Because of this, we take the entry and judging process really seriously and we believe it’s unique to this industry and is designed to make sure that those who win have truly earned their trophy.

WHO CAN ENTER?

The design categories are open to any designers of kitchen and/or bathroom residential projects based in the UK and Ireland.

HOW DO YOU ENTER?

Designers submit their entries via a really simple online process that allows you to save, add, edit and change your entry up to the point you decide to send it to us.

HOW IS IT JUDGED?

Judges begin by going through all the submitted entries and scoring them against these fixed criteria:
  • Aesthetics
  • Meeting and exceeding the brief
  • Problem solving
  • Product and material choice
  • Unique ideas and initiative
  • Value for money
Each criteria carries equal weight and all the scores are added together with the top four in each category making up the shortlist.
Then comes stage two – the presentations. All the shortlisted designers are invited to a dedicated judging day where they are each given 15 minutes to present their project in person to the judging panel.
It’s their chance to give all the detail and tell the full story of the design, but likewise it’s the judge’s chance to quiz them on all aspects of the project before deciding who the winners are.

WHAT IS ‘PROJECT COST’?

The one question that always arises in the design judging is how we define ‘project cost’. No two design projects are the same so the definition we use is ‘the final cost paid to you by the client’. That cost may or may not include all aspects of the completed kitchen or bathroom but they do include the aspects that the designer had control over. So, for example, you may get two kitchens with a project cost of £29,000 but one includes building work, installation and appliances and the other did not.
On the entry form, the designer must declare the project cost AND what is or isn’t included in that figure. It’s then up to the judges to take those factors into account when making their decisions. This is a design competition, it’s not an audit, so we must take all the figures presented to us at face value, however there is no advantage to be had by manipulating the costs to push it into one category over another.

Putting your projects forward for an award is always a brave thing to do. It pits your skills against your fellow designers and lets a judging panel decide who has hit the mark more than another.

Because of this, we take the entry and judging process really seriously and we believe it’s unique to this industry and is designed to make sure that those who win have truly earned their trophy.

WHO CAN ENTER?

The design categories are open to any designers of kitchen and/or bathroom residential projects based in the UK and Ireland.

HOW DO YOU ENTER?

Designers submit their entries via a really simple online process that allows you to save, add, edit and change your entry up to the point you decide to send it to us.

HOW IS IT JUDGED?

Judges begin by going through all the submitted entries and scoring them against these fixed criteria:
  • Aesthetics
  • Meeting and exceeding the brief
  • Problem solving
  • Product and material choice
  • Unique ideas and initiative
  • Value for money
Each criteria carries equal weight and all the scores are added together with the top four in each category making up the shortlist.
Then comes stage two – the presentations. All the shortlisted designers are invited to a dedicated judging day where they are each given 15 minutes to present their project in person to the judging panel.
It’s their chance to give all the detail and tell the full story of the design, but likewise it’s the judge’s chance to quiz them on all aspects of the project before deciding who the winners are.

WHAT IS ‘PROJECT COST’?

The one question that always arises in the design judging is how we define ‘project cost’. No two design projects are the same so the definition we use is ‘the final cost paid to you by the client’. That cost may or may not include all aspects of the completed kitchen or bathroom but they do include the aspects that the designer had control over. So, for example, you may get two kitchens with a project cost of £29,000 but one includes building work, installation and appliances and the other did not.
On the entry form, the designer must declare the project cost AND what is or isn’t included in that figure. It’s then up to the judges to take those factors into account when making their decisions. This is a design competition, it’s not an audit, so we must take all the figures presented to us at face value, however there is no advantage to be had by manipulating the costs to push it into one category over another.

Putting your projects forward for an award is always a brave thing to do. It pits your skills against your fellow designers and lets a judging panel decide who has hit the mark more than another.

Because of this, we take the entry and judging process really seriously and we believe it’s unique to this industry and is designed to make sure that those who win have truly earned their trophy.

WHO CAN ENTER?

The design categories are open to any designers of kitchen and/or bathroom residential projects based in the UK and Ireland.

HOW DO YOU ENTER?

Designers submit their entries via a really simple online process that allows you to save, add, edit and change your entry up to the point you decide to send it to us.

HOW IS IT JUDGED?

Judges begin by going through all the submitted entries and scoring them against these fixed criteria:
  • Aesthetics
  • Meeting and exceeding the brief
  • Problem solving
  • Product and material choice
  • Unique ideas and initiative
  • Value for money
Each criteria carries equal weight and all the scores are added together with the top four in each category making up the shortlist.
Then comes stage two – the presentations. All the shortlisted designers are invited to a dedicated judging day where they are each given 15 minutes to present their project in person to the judging panel.
It’s their chance to give all the detail and tell the full story of the design, but likewise it’s the judge’s chance to quiz them on all aspects of the project before deciding who the winners are.

WHAT IS ‘PROJECT COST’?

The one question that always arises in the design judging is how we define ‘project cost’. No two design projects are the same so the definition we use is ‘the final cost paid to you by the client’. That cost may or may not include all aspects of the completed kitchen or bathroom but they do include the aspects that the designer had control over. So, for example, you may get two kitchens with a project cost of £29,000 but one includes building work, installation and appliances and the other did not.
On the entry form, the designer must declare the project cost AND what is or isn’t included in that figure. It’s then up to the judges to take those factors into account when making their decisions. This is a design competition, it’s not an audit, so we must take all the figures presented to us at face value, however there is no advantage to be had by manipulating the costs to push it into one category over another.

The relationship between brands and the retailers that specify their products or use their services is absolutely vital for the successful industry ecosystem.

The reps are where the brands and retailers connect on a personal face-to-face level and they define the partnership in a way that develops true long-term mutually beneficial connections. They are the experts, trainers, fixers, sounding boards, advisers and friends that help make a retail businesses thrive.

In 2020 we want to recognise the contribution they make by introducing the two Supplier Sales Rep of the Year categories at the kbbreview Retail & Design Awards.
The criteria will NOT look specifically at sales performance but rather at how they have gone above and beyond for their retailers and acted as true brand ambassadors.

WHO CAN ENTER?

This is a great opportunity for brands to put forward their best people and celebrate the relationships they have with their customers.
Retailers can nominate their favourite reps and detail why they think they have gone consistently above and beyond expectations.
And, of course, reps can enter themselves, outlining why they think they look after their retailers in a way that enhances their businesses.

HOW ARE THE WINNERS CHOSEN?

These categories will be judged by a panel of expert independent retailers who know and understand exactly what an important role reps play.
The judges score each retailer against the following criteria. Each carries an equal weight towards the final score.
  • Understanding the clients’ business
  • Beyond the call of duty
  • Product knowledge and expertise
  • Creative thinking and problem solving
  • Professionalism and service

THE SMALL PRINT

Any specific activities detailed – e.g. events, problems solved – must have taken place between November 14th 2018 and November 14th 2019.
It is good to detail a long running association with retailers or reps but focus should be put on what you have achieved in the12 month period detailed above.